What is a Virtual Assistant?

A Virtual Assistant (may be VA or Virtual Associate) works independently at an arm’s length, via the Internet, utilizing the latest technologies, to provide immediate professional support, services and skills to busy entrepreneurs and business managers.

Partnering with a VA reduces stress, protects cash flow, eliminates administrative hassles, and enables business people to find the success they originally set out to achieve.

VACOC Virtual Assistants Ethics Pledge

VA Ethics

  • We promote the Virtual Assistance industry with the utmost professionalism and give of our knowlege freely to new and existing VAs and the general public.
  • As Virtual Assistants, we will maintain the highest ethics and honesty in all dealings with clients, colleagues and the general public.
  • We will seek to deal with colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the Virtual Assistant profession.
  • As highly ethical Virtual Assistants, we only take on projects that are within our abilities. If a project is not within our ability, the client will be notified immediately and we will provide recommendations for other highly skilled Virtual Assistants.
  • Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
  • We highly value each client relationship and will not place one client above another.
  • We will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.
  • We are honest about our intentions and never misrepresent our skills, peers, or our profession as a whole, whether to networks or to prospects, clients, and the community at large (virtual or otherwise).
  • We will not knowingly be a part of any illegal or unethical activity.

Written by the members of the Virtual Assistant Network Association (VANA)www.VAnetworking.com).